My Medical Records helps people manage their medical records on one platform.
Voice and tone
Established voice and tone guidance focused on establishing credibility and building trust. Includes legal considerations.
An example from the larger body. Full guidance included defining audience, voice type, principles, considerations, and do’s & don’ts.
Testing and bug checks
Role: UX/Content Design
Worked with the founder and developer to test and debug features on the website and mobile app.
Welcome email flow
Role: Copywriter
Wrote a welcome email flow designed to get users to take the first action (upload medical records). This is a tiny sample of the as I was making improvements and QAing after seeing it mocked up in design. I’m happy to discuss the process in further detail.
